1. Introduction
Lundqvist & Liss AB ("we", "us", or "our") operates the OneClick website upgrade service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
We are committed to protecting your privacy and ensuring compliance with the EU General Data Protection Regulation (GDPR) and Swedish privacy laws.
2. Information We Collect
2.1 Information You Provide
- Contact Information: Email address, name, and website URL when you request our services
- Website Content: Content from your existing website that you authorize us to analyze and redesign
- Communication Data: Messages and feedback you send to our support team
- Payment Information: Billing details processed securely through our payment providers
2.2 Information We Collect Automatically
- Usage Data: How you interact with our website and services
- Device Information: Browser type, operating system, IP address
- Cookies: Small data files stored on your device (see our Cookie Policy)
- Analytics Data: Website performance and user behavior analytics
3. How We Use Your Information
We process your personal data for the following purposes:
- Service Delivery: To analyze, redesign, and host your website
- AI Processing: To power our natural language editing features
- Customer Support: To respond to your inquiries and provide assistance
- Payment Processing: To handle billing and subscription management
- Service Improvement: To enhance our AI algorithms and user experience
- Legal Compliance: To comply with applicable laws and regulations
4. Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
- Contract Performance: Processing necessary to provide our services
- Consent: Where you have given explicit consent (e.g., marketing communications)
- Legitimate Interest: For service improvement and security purposes
- Legal Obligation: To comply with tax, accounting, and other legal requirements
5. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party companies that help us operate our business (hosting, payment processing, analytics)
- AI Processing Partners: Trusted partners who help power our AI features, under strict data protection agreements
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
🔒 Your Data Security
We never sell your personal data to third parties. All data sharing is governed by strict data protection agreements and GDPR compliance requirements.
6. Data Retention
We retain your personal data for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
Typically, we retain data for 7 years after service termination for legal and accounting purposes, unless a shorter retention period is required by law.
7. Your GDPR Rights
Under GDPR, you have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Restriction: Limit how we process your data
- Portability: Receive your data in a portable format
- Objection: Object to processing based on legitimate interest
- Withdraw Consent: Withdraw consent for processing at any time
✉️ Exercise Your Rights
To exercise any of these rights, contact us at privacy@oneclick.com. We will respond within 30 days as required by GDPR.
8. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website performance and usage
- Provide personalized content and recommendations
- Enable our AI features to work properly
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.
9. International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we do this, we ensure appropriate safeguards are in place, such as:
- EU Commission adequacy decisions
- Standard Contractual Clauses (SCCs)
- Other appropriate safeguards approved by the EU Commission
10. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.
11. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication
- Employee training on data protection
- Incident response procedures
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date
- Sending you an email notification for material changes